1) Who we are

Kavalier Clothing ("Kavalier," "we," "us") provides custom menswear and related advisory services. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website, Instagram/Meta lead forms, and our services.

2) Information we collect

• Contact details: name, email, phone number.
• Consult details: your timeline/occasion (e.g., wedding date), preferences, notes from calls.
• Order details: measurements, style selections, alterations history, delivery info.
• Device & usage data (website): cookies, IP address, pages viewed, approximate location.
• Lead sources: forms submitted on Instagram/Meta, website forms, DMs.

3) How we use your information

• To provide services: schedule consults, prepare fabric options, process and deliver orders, coordinate alterations.
• To communicate: confirmations, updates, customer service; optional marketing about new fabrics, events, and offers.
• To improve operations: QA, analytics, troubleshooting, fraud prevention, compliance.
• Legal purposes: comply with laws, enforce agreements, protect our rights and clients.

4) SMS & email communications (consent)

By providing your phone number or email, you agree we may contact you for service and marketing. SMS: Message and data rates may apply; message frequency varies. You can opt out at any time by replying STOP (for help, reply HELP). Email: Click Unsubscribe in any message to opt out.

5) How we share information

We don't sell your personal data. We share it only with:

• Service providers / processors that help us run our business (hosting, CRM, forms, scheduling, SMS/email, payments, analytics). Typical providers include: Meta/Instagram Lead Ads, Calendly, Google Workspace, Stripe/Square (if used), and our SMS/email platforms.
• Tailoring/production & logistics partners solely to fulfill your order (e.g., manufacturers, alterations specialists, couriers).
• Legal/Compliance: if required by law or to protect rights, safety, and security.

All providers are required to handle your information securely and only for our stated purposes.

6) Data retention

We keep your information only as long as necessary for the purposes above—typically the duration of the client relationship plus a reasonable period for recordkeeping, tax, and legal requirements. We'll delete or de-identify data when it's no longer needed.

7) Your choices & rights

• Access/Update: You can request a copy of your personal information or ask us to correct it.
• Delete: You can request deletion where applicable by law (subject to necessary retention).
• Opt-out of marketing: Reply STOP to SMS or click Unsubscribe in emails.
• Cookies: Use your browser settings to manage cookies; some features may not work without them.

How to submit a request: email contact@mykavalier.com with the subject "Privacy Request."

8) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; please use strong passwords and caution when sharing information online.

9) International transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. We apply appropriate safeguards consistent with applicable laws.

10) Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children.

11) Changes to this policy

We may update this policy to reflect changes in our practices or laws. We'll post the updated version with a new "Last Updated" date. Material changes will be highlighted where appropriate.

12) How to contact us

Questions or requests? Email contact@mykavalier.com.